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My JAMB Result Was Withheld, What Should I Do? Read this Now



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JAMB 2019 Candidates With Withheld Results, Read This

The Registrar of the Joint Admission and Matriculation Board, JAMB, Prof. Oloyode while announcing the release of the 2019 UTME results last Saturday, disclosed that some results have been withheld due to some irregularities which includes biometric issues and multiple registrations.

We learnt that JAMB has provided instructions to candidates whose results have been withheld due to Biometric issue or multiple registrations. The affected candidates are advised to log on to their JAMB profile, they will find a message that reads,

‘Result withheld pending the upload of clarifications/document required from you.’

Like the message specifies, you are required to log on to the JAMB Portal and upload some required documents in order to get their results released.

Click on the message and you will find an instruction that reads;

‘Dear Candidate, Your withheld due to what appears as multiple registrations matched by face or fingerprint. You are therefore required to upload the following documents:

1. Birth Certificate
2. Your WAEC/NECO Result
3. Where You Do not have your WAEC/NECO certificate, please provide examination number
4. Required look alike information. Also, load the same information for your look alike or any person who may have used any fingers for your registration.
If you have a genuine case, this is the platform to use to clarify your status.

If your JAMB Result was withheld then follow these instructions.

1. Kindly Log on to JAMB e-Facility Portal via

2. Enter Email Address and Password

3. Click on Login Button to continue

4. Click on the 2019 Registration Link Only, a drop-down menu will be displayed.

5. Select and Click on the Link Look-Alike Information button

6. On Your JAMB Look Alike Information Dashboard do the following;

  • Upload your Date of Birth Certificate
  • Upload your WAEC/GCE/NECO Certificate (if Available)
  •  Type in your WAEC/GCE/NECO Examination Number (Mandatory)
  •  Select the State Where Physical Inspection can be conducted

If you have other relevant supporting documents, such as Driver License, National Identification Card, Voters Card e.t.c You can upload on this section.

7. Finally, click on the Submit button when you are done.

NOTE: Each Uploaded Document Should not be more than 300KB.

Bernard Bassey is a graduate of Software Engineering from AfriHUB University, Abuja. He is an expert in field journalism, his interest in socio-politics activities is keen.



  1. olatunde Funmilola

    Saturday, 25 May 2019, 9:14 at 9:14 pm

    Please my results was withheld due to multiple registration or identical faces and have uploaded the necessary documents for clarification, please when exactly will the results be released and is there any assurance that the results will be released??help a sister

    • Bernard Bassey

      Saturday, 25 May 2019, 9:33 at 9:33 pm

      Kindly wait for an update from JAMB as all issues are currently being treated.

  2. Anonymous

    Thursday, 23 May 2019, 12:07 at 12:07 pm

    what about those whose results where withheld without any reasons like biometric or multiple registration issue… even when am non done the computer log me out with out me submitting…

    • Bernard Bassey

      Thursday, 23 May 2019, 12:48 at 12:48 pm

      Kindly, be aware than JAMB board is currently working on it and issues will be fixed and communicated to you soon.

  3. Kamaluddeen yahaya ishaq

    Saturday, 18 May 2019, 10:20 at 10:20 am

    I just want know when will jamb turn to us they tell us on exams day we are going to here a call have problem with thumb print failure this is the reason why I didt write my exams

    • Kamaluddeen yahaya ishaq

      Saturday, 18 May 2019, 10:24 at 10:24 am

      And they give us a form to fill

    • Bernard Bassey

      Saturday, 18 May 2019, 10:47 at 10:47 am

      I advise you kindly visit JAMB Head Quarters at Buhari, Abuja or any branch office close to you to lay your complaint, perhaps your problem will be solved.

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